Draft. This document is pending attorney review and is not final. It will be replaced with the reviewed version before launch.
RatingPing Refund Policy
Version 1.0 — September 2026 (draft, pending attorney review)
30-Day Money-Back Guarantee
If you're not happy with a paid RatingPing plan, email support@ratingping.com within 30 days of your first payment and we'll refund it in full — no questions asked, no forms.
After 30 Days
Subscriptions are month-to-month and can be cancelled in two clicks from your dashboard. You keep access until the end of the billing period; we don't refund partial months after the first 30 days, but you're never locked in.
How to Request a Refund
- Email support@ratingping.com from the address on your account.
- Tell us which charge you're asking about — that's it.
- We process refunds to the original payment method within 5–10 business days.
Billing Entity
Charges appear from TRYZEUS LLC, the California limited liability company operating RatingPing.
Abuse
We may decline refunds for accounts engaged in fraud or repeated refund cycling. Flagged accounts are reviewed by a human — never auto-suspended.