Star-filtered review feed
Unanswered 1- and 2-star reviews sit at the top of your feed, and star filters take you straight to the ones that need you — so the urgent ones never wait.
Google-only · Built for owner-operators
Know about every new Google review within minutes. Reply in 30 seconds.
Google review alerts within minutes for local businesses — low-star reviews first, AI-drafted replies in your voice, and a Monday digest. Google-only, built for owner-operators.
Join the waitlist — we'll email you when RatingPing alerts go live for your business.
Review feed
All1–2★3★+
M
Mike R.Needs reply
Waited 40 minutes past my appointment time and nobody said a word.
AI draft in your voice
Hi Mike — I'm truly sorry you waited that long without an update. That's not the experience we want for anyone. Could you call me directly so I can make it right?
Copy replyEdit
S
Sarah K.
Email · 3 min ago
New 1★ review at Bright Smile Dental — tap to reply
#reviews
New 1★ Google review · Bright Smile Dental
How it works
From review posted to reply sent, in minutes.
Three steps. Nothing to install.
- 1
Connect your Google profile
Sign in with the Google account that manages your Business Profile. RatingPing starts watching every review on every location you connect — no software to install, no review platforms to learn.
- 2
Get alerts within minutes
Within minutes of a new review, you get pinged — email on the Free plan, Slack on paid plans (SMS for low-star reviews is coming soon). One unanswered 1-star review costs you customers; now you'll know before it does.
- 3
Reply in seconds with AI
Open any review and get an AI-drafted reply in your voice with one click — professional for the 5-stars, calm and de-escalating for the 1-stars. Edit, copy, and post. Free includes 3 drafts a month; paid plans are unlimited.
Features
Everything you need. Nothing you don't.
A deliberately small surface area, executed well.
AI reply drafts
A draft reply for any review in one click, tuned to the star rating and your chosen tone — warm for praise, gracious and de-escalating for complaints. You stay in control: edit, copy, mark as posted. 3 a month on Free, unlimited on paid plans.
Fast review alerts
We check for new reviews every 5 minutes. Email alerts on Free, Slack webhooks on paid plans, SMS for low-star reviews coming soon. Know about a 1-star review in minutes, not days.
Multi-location support
Watch 1 location on Free and Solo, 5 on Multi, 25 on Agency. One dashboard, every review, every location.
White-label reportsComing soon
Coming soon on the Agency plan: reseller-ready reports with your agency's branding for the clients whose reputations you manage.
Built for local businesses
Made for plumbers, dentists, salons, and auto shops — owner-operators who can't afford $300+/mo reputation suites or a full-time reputation manager.
Who it's for
Built for owner-operators, not marketing teams.
RatingPing is launching soon — the waitlist is open now. Join and we'll email you when review alerts go live for your business. No sales calls, no card required.
Full reputation suites
$299–449/mo
Built for marketing teams at multi-location chains.
RatingPing
Free–$99/mo
Alert-first and Google-only, for owner-operators of 1–10 locations.
- Plumbers
- Dentists
- Salons
- Auto shops
Know a plumber, dentist, salon owner, or auto shop who lives on Google reviews? Get them on the waitlist.
Pricing
Start free. Upgrade when reviews are your growth engine.
Free forever for one location — then $19, $49, or $99 a month. No per-review fees, no seats, no surprise invoices.
Free
For trying it out — 1 location, email alerts, 3 AI drafts/mo.
$0 forever
Free forever — no card required
Join the waitlist- 1 location
- Email alerts within minutes of a new review
- 3 AI-drafted review replies/mo
- Monday weekly digest email
- Review feed with star filters
- Cancel anytime
Solo
Most popularSlack alerts, unlimited AI drafts, Monday digest, flag helper.
$19/mo
Most popular for single-location shops
Join the waitlist- 1 location
- Email alerts within minutes of a new review
- SMS alerts for 1–3★ reviews (coming soon)
- Unlimited AI-drafted review replies
- Slack webhook alerts
- Monday weekly digest email
- Flag Helper: dispute-policy review report builder
- Review feed with star filters
- 100 review-request emails/mo
- Cancel anytime
Multi
Up to 5 locations, everything in Solo.
$49/mo
For multi-location businesses
Join the waitlist- 5 locations
- Email alerts within minutes of a new review
- SMS alerts for 1–3★ reviews (coming soon)
- Unlimited AI-drafted review replies
- Slack webhook alerts
- Monday weekly digest email
- Flag Helper: dispute-policy review report builder
- Review feed with star filters
- 500 review-request emails/mo
- Cancel anytime
Agency
Up to 25 locations, everything in Multi.
$99/mo
For agencies and resellers
Join the waitlist- 25 locations
- Email alerts within minutes of a new review
- SMS alerts for 1–3★ reviews (coming soon)
- Unlimited AI-drafted review replies
- Slack webhook alerts
- Monday weekly digest email
- White-label reports for resellers (coming soon)
- Flag Helper: dispute-policy review report builder
- Review feed with star filters
- 2,000 review-request emails/mo
- Cancel anytime
FAQ
Questions, answered.
Can't find your answer? Email us at support@ratingping.com.
How is RatingPing different from Google's built-in review notifications?
Google's native alerts are basic email-only notifications with no prioritization and no reply help. We add Slack alerts (SMS coming soon), a review feed that puts unanswered low-star reviews first, and a one-click AI-drafted reply for any review — so you respond in minutes, not days.
How is this different from Birdeye or Podium?
Birdeye and Podium are full reputation suites at $299–449/mo, built for marketing teams at multi-location chains. We're alert-first and Google-only, starting free — built for owner-operators of 1–10 locations who just want to know about every new review within minutes.
Do you post replies to Google for me?
No — and that's deliberate. Google can flag automated replies. We draft the reply; you review it, edit it, copy it, and post it yourself on Google. You stay in control of your business's voice.
Which Google account do I connect?
The Google account that manages your Google Business Profile. Google offers a single Business Profile permission that covers both reading and managing a profile — we use it only to read your profile and its reviews. We never post, edit, or delete anything on Google, and we never access your Gmail, calendar, or anything else.
Is there really a free plan?
Yes — 1 location with email alerts, 3 AI reply drafts a month, and the Monday digest, free forever, no card required. Paid plans add Slack alerts, unlimited AI drafts, more locations, Flag Helper, and review-request emails, with SMS alerts and white-label reports coming soon.
Can I cancel anytime?
Absolutely. Cancel in two clicks from the Billing page in your dashboard; you keep access until the end of the billing period.
Never miss a 1-star review again.
Join the waitlist — we'll email you when RatingPing alerts go live for your business.