Navita Goel
Founder
Growing up, Navita watched her family run small businesses. She saw how much of the work is invisible — and how the unglamorous problems, the ones nobody warns you about, are the ones that quietly cost the most.
That never left her. She has always been passionate about small businesses, and about helping them in any way she can.
RatingPing started close to home. Friends in the neighborhood running small businesses kept hitting the same frustration: a bad Google review would sit unanswered for days, quietly turning new customers away, while everyone was too busy running the business to notice. One more hassle nobody had time for.
So she built the fix herself — an independent business, run the way she believes small businesses deserve to be treated: honestly, personally, with no investors and no distractions.
RatingPing is built to give small businesses one less thing to worry about. Every new review gets flagged within minutes of posting, every reply starts from a draft in the owner's own voice, and owners get back to the work they started the business to do.
Questions? Write to founder@ratingping.com — a human reads every message.